Support

Questions about your account, wallet, or a story? Email support@allnoos.com — we answer within one business day.

Common questions

Why can't I upload photos or videos from my computer?

By design. Every piece of media on allnoos comes from a phone camera at the scene, which is how the platform keeps recycled footage and AI-generated imagery out of the news. If it's on allnoos, someone was there.

How do deposits and withdrawals work?

Your wallet lives in your account and works across the app and this site. Deposits add funds you can spend on boosts, promos, and sponsorships; journalists and above can request withdrawals of earnings from the dashboard. Withdrawal requests are reviewed and paid out in order.

What do the paid tiers actually change?

Longer footage budgets, more slides, bounty claiming, revenue share, withdrawals, and — at Station and Broadcast level — events, ad bidding, and channels. The Accounts page has the full breakdown.

How does the AI newsroom work?

When you draft a story, the newsroom reviews your selected footage frame by frame (audio included), reads your notes, pulls other allnoos reports from the same scene, and writes the story in a news register. It never invents quotes or facts — anything it can't verify from your material stays out.

I forgot my password.

Use the sign-in page's reset link, or email support and we'll verify you and help recover the account.